Every family who reaches out deserves to hear back.
Not eventually. While they are still hoping.
Ebby is an enrollment service for K-12 schools, private and public charter alike. However a family reaches out, we answer, someone on our team calls them, and you meet them.
Every family deserves a school that answers. Every school deserves to be the one that does.
A parent reaching out to a school is doing something hopeful. They are trying to picture their child somewhere. What happens in the next few minutes tells them how that school will treat their family, long before anyone talks about curriculum.
Every admissions team we have ever met already wants to be the school that answers first and answers warmest. What is missing is never the care. It is a few free minutes at nine at night, and five more on a Tuesday afternoon.
We exist to give those minutes back, so that every family who reaches out feels wanted, and every school gets to be the one that made them feel it.
A fast reply is not the same as being wanted.
Software can reply in seconds and it should. Only a person can make a family feel expected. We do both, and we refuse to pretend the first one is enough.
This is the only thing we do.
Not a module inside a bigger product, not a feature on somebody's roadmap. Keeping a school in front of its families, from the first question to the first day, is the entire company.
We stop where your judgment starts.
Not your tour. Not your interview. Not tuition, and not financial aid. Not your judgment about which families belong at your school. We want the part your team never has time for, and we want you to have your afternoons back.
We tell families what we are.
Our team says who they are calling on behalf of. The assistant on your website never claims to be a person. We would rather be plain about it than have a family find out.
The part nobody else does
A person calls. Four minutes after the question.
- 1The reply lands firstSeconds after they ask, at any hour, before they open the next school’s website.
- 2Then the textSo the call is expected rather than a number they do not recognise.
- 3Then an admissions associateFour minutes in. She answers the practical questions and routes tuition, aid and fit to your admissions director.
- 4Then the visitOn your real availability, on your calendar, before your office opens.
The people behind the mission.
Luke Harris
Founder
Before Ebby, Luke was Chief Revenue Officer at GoGuardian, a platform used by more than 25 million students, where he closed and served the largest school systems in the country: New York City, Chicago, Los Angeles, and Clark County, alongside small districts and independent schools running on the same tools.
He started Ebby to give schools the thing every admissions team already wants: a way to answer every family, fast and warmly, without adding staff.
Every Ebby school works directly with him.
Nothing changes, except that nobody waits.
Week one, we learn your school.
Your programs, your tuition, your calendar, your visit options, your voice. We write your call script and your messages together, and you approve every word.
Week two, we go live.
One line on your website, and every family who reaches out from that moment gets answered in seconds and called within five minutes during the school day.
Every week after, you get the picture.
Who came in, who we reached, how fast, what is booked, and what your pipeline is worth in your own tuition numbers.
Whenever you want us, we are there.
A direct line to the founder. Not a ticket.
Nothing about your admissions philosophy changes. You keep the tour, the interview, and every judgment that matters.
Built for schools, from the first line of code.
- Family information stays inside your school's account.
- Every family who reaches out is timestamped, so you always know exactly how they came to be contacted.
- One word from a family stops the calls, the texts, and the emails at once.
- A hard cap on call attempts, and nobody is called twice in a day.
- You approve every message and the call script before a family sees or hears any of it.
- FERPA and COPPA considerations were designed in, not added later.
"They got back to me in seconds."
That is the sentence we are working for. The one a parent says to their spouse before they close the laptop, the one they repeat at the tour, and the one they remember in March when they are choosing between two schools that both looked lovely on paper.
Warm, invited, wanted, and a little bit surprised. That is what your next class should feel on the day they first reach out to you.
Come see what your families would feel.
Leave your name, email, mobile number, and school website. You will get a text in seconds, an email right behind it, and a call from an admissions associate on our team within five minutes. Exactly what one of your families would get.